Shipping policy
Shipping Policy for Vintage Kitchen Preserves
Last updated: 1 December, 2023
Thank you for choosing Vintage Kitchen Preserves. This Shipping Policy details the terms and conditions related to the shipment of our Sauce Made Easy products.
1. Processing Time
Orders are typically processed within 2 business days. Processing time may be extended during peak seasons or promotions, but we strive to dispatch your order as quickly as possible.
2. Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order.
3. Shipping Locations
Vintage Kitchen Preserves currently ships within Australia. For international shipping inquiries, please contact us at vintagekitchenpreserves@gmail.com before placing your order.
4. Estimated Delivery Times
Estimated delivery times vary based on your location and are subject to Australia Post shipping times. Standard shipping within Australia generally takes 3-7 business days.
5. Order Tracking
Once your order is dispatched, you can get in touch with us and request a tracking number. You can track the status of your shipment through the carrier's website.
6. Shipping Delays
Vintage Kitchen Preserves is not responsible for shipping delays caused by factors beyond our control, such as weather conditions, customs processing, or carrier disruptions. We will, however, assist in resolving any issues to the best of our ability.
7. Missing or Lost Packages
In the rare event that your package goes missing or is lost in transit, please contact us at vintagekitchenpreserves@gmail.com. We will work with the carrier to locate your order or provide a suitable resolution.
8. Address Accuracy
It is the responsibility of the customer to provide accurate shipping information. Vintage Kitchen Preserves is not liable for orders shipped to incorrect addresses provided by the customer.
9. Returns Due to Unsuccessful Delivery
If an order is returned to us due to unsuccessful delivery attempts or incorrect address, the customer is responsible for the additional shipping costs for re-delivery.
10. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at vintagekitchenpreserves@gmail.com.
Vintage Kitchen Preserves
Email: vintagekitchenpreserves@gmail.com
Website: www.vintagekitchenpreserves.com.au
ABN: 66 412 351 195
Location: California Gully, Bendigo, VIC, 3556